Find answers to commonly asked questions about Eazi Gifting platform.
You can place an order by browsing our marketplace, selecting your desired items, customizing them if needed, and proceeding to checkout. Our platform connects you with local vendors who will fulfill your order.
We accept various payment methods including bank transfers, card payments, and mobile money. All payments are processed securely through our trusted payment partners.
Delivery times vary depending on your location and the vendor. Most orders are delivered within 24-48 hours. You'll see estimated delivery times during the ordering process.
Yes, you can track your order status through your account dashboard. You'll receive updates via SMS and email as your order progresses from preparation to delivery.
Customer satisfaction is our priority. If you're not satisfied with your order, please contact our support team at support@eazigifting.com within 24 hours of delivery, and we'll work to resolve the issue.
Currently, we operate within Nigeria and deliver to major cities. We're working on expanding our services to other countries. Check our coverage area during checkout.
To become a vendor, visit our vendor page and complete the registration process. You'll need to provide business details, verify your information, and agree to our terms of service.
Yes! Many of our products can be customized. For cakes, you can choose layers, flavors, and toppings. For gifts and flowers, customization options vary by vendor and product type.
If you couldn't find the answer you were looking for, please don't hesitate to contact our support team.